By using realistic-looking emails and websites, this tactic attempts to gain the trust of unsuspecting targets and convinces them that vital information is being requested by a vendor that they may already have a relationship with, such as their financial institution. PHISHING Phishing is an online scam tactic that lures users into unknowingly providing personal data such as credit card information or Login IDs and passwords. To reduce the risk of online fraud and identity theft, your first and best protection is awareness. If you receive an alleged email inquiry from Middlesex, please report the incident to a customer service representative as quickly as possible. Middlesex will never send unsolicited emails asking you to provide, update, or verify personal or confidential information via return email. If you receive an error when logged into your account, report the error to a customer service representative at 1-87.Do not access Online Banking on public computers or unsecured Wifi networks.Do not leave your computer unattended when logged into Online Banking.Exit your Online Banking session when finished.Memorize your passwords and change them regularly.Ensure your web browser, operating system, anti-virus software, and other applications are current and support 128-bit encryption.Do not allow your browser to save your passwords. SECURE ACCESS CODEīROWSER REGISTRATION In addition to your personal password security, we have added another layer of security called browser registration that runs in the background and helps verify your identity at login. If you select “register this device,” you will not be asked for a code when you log in using the same device. If you choose “Do not register this device,” you will be asked for a Secure Access Code each time you log in. You can opt to register your device so that you do not have to complete the Secure Access Code process each time that you access Middlesex’s Online Banking system from that same device. This code is delivered to you via phone call or text message. This technology scrambles data as it travels between your computer and Middlesex, making it difficult for anyone to You need a Secure Access Code to access your accounts when you log into Online Banking with Middlesex for the first time from any new device. SECURE SOCKETS LAYER ENCRYPTION We use Secure Sockets Layer (SSL) encryption, a trusted method for securing internet transactions. To make your passwords hard to guess, avoid using your pet’s name, hometown, or other personally identifiable choices and combine random numbers instead of using your birth date. USER IDENTIFICATION AND PASSWORD Security starts at your computer. 51īy following our tips, Online Banking with Middlesex can be a safe and efficient method for handling your banking needs. PLEASE CLICK ON A TOPIC TO BE TAKEN TO THAT SECTION OF THE GUIDE. We invite you to take a moment to learn more about the anytime, anywhere convenience of Online Banking with Middlesex Savings Bank. It is full of powerful features that make it easy to keep track of your finances. Whether you access it from your desktop, tablet or smart phone, it looks and functions the same across all devices. Our Online Banking system is designed for ease of use. One of those important tools is Online Banking. We work hard to provide our customers with the financial tools they need to achieve the goals in life that matter. For complete product and service information, please refer to the terms, conditions, and disclosures for each product and service. Neither the author/publisher nor any other party associated with this product shall be liable for any damages arising out of the use of this guide, including but not limited to loss of profit, commercial, special, incidental, or other damages. The content in this guide is not warranted to offer a particular result or benefit. Disclaimer Concepts, strategies, and procedures outlined in this guide can and do change and may not be applicable to all readers. © 2012 Portions of this guide are written by Q2 eBanking. in the United States and/or other countries. Adobe Reader is a registered trademark of Adobe Systems, Inc. Macintosh is a registered trademark of Apple Computer, Inc. Quicken is a registered trademark of Intuit, Inc. Firefox is a registered trademark of the Mozilla Foundation. Microsoft, Microsoft Money, Windows, and Internet Explorer are registered trademarks of Microsoft Corporation.
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